IBM's Service Suite is a direct maintenance contract between you and IBM. Covenco can supply a Service Suite contract for any IBM hardware we supply or we can cover your existing installation when your current warranty or maintenance expires. When you require service assistance you contact IBM maintenance as normal and benefit from IBM's superior engineering coverage and the UK's largest spares inventory.
Service Suite is available for the xSeries, pSeries, iSeries, zSeries and Storage platforms but can also include most third party hardware, including HP and Sun. The contracts are available from one year to five years with flexible payment options.
HP's Care Packs offer a similar service, again a direct contract between you and HP.
Alternatively, if you are looking for a saving on your maintenance, especially for legacy equipment, then why not speak to us about our relationships with trusted Third Party Maintainers, who can offer contracts tailored to your needs - 24x7 or Mon-Fri, flexible fix options, flexible terms. The contracts are often cheaper than direct with the manufacturer, but without compromising on the quality of the service you receive.
Contact the sales team to learn more about our maintenance options and the discounts that may be available to you.